Thank you for your interest in Andrisoft products. We would appreciate if you take a few minutes and give us answers to the following questions. It is important for us to find out what you think and if you are satisfied with our product and services. Please, let us know your opinion. Thank you very much in advance.

If you have any questions, please don't hesitate to contact us.

CONTACT INFORMATION (optional)
Name:
Company:
Email:
Phone:


FUNCTIONALITY
Did you experienced any problem with Andrisoft software?
YES
NO

If YES, what kind of problem did you experienced?
(Choose all that apply)
Installation
Functionality
Support
Other:

How satisfied have you been with Andrisoft software?
Not Satisfied
Satisfied
Better than expected

What features would you like to see added in future versions of the Andrisoft products?


Which Linux environment did you use for Andrisoft software?
RedHat Enterprise Linux, CentOS, Fedora Core
Novell SUSE Enterprise Linux, openSUSE
Debian, Ubuntu Server
Gentoo
Other:

How problematic was installing Andrisoft software for you?
Very easy
Easy
Normal
Difficult
Very difficult

Did you use any competitor's traffic monitoring or network protection product before?
YES
NO
If YES, which one:

In what price range was the initial cost of this product?
Free
Under $2,000
$2,000 - $4,999
$5,000 - $9,999
$10,000 - $14,999
$15,000 - $19,999
$20,000 - $29,999
$30,000 +

In what price range was the yearly renewal?
Without renewal
Under $ 1,000
$1,000 - $2,999
$3,000 - $5,999
$6,000 - $9,999
$10,000 - $14,999
$15,000 - $19,999
$20,000 +

How is our products pricing compare to other similar products that you know of?
Most expensive
More expensive than many
About the same
Less expensive than many
Least expensive
Not sure

What is your reason for switching to another product?
(Choose all that apply)
Price
Functionality / Features
Operation system change (Windows x Linux)
Just change

Did you find out Administration Guide helpful?
YES
NO
If NO, why:

Would you recommend our product to someone else?
Definitely
Probably
Probably not
Definitely not
Not sure

What would you recommend we do to improve our products?


What would make you more likely to continue using Andrisoft product?


What were your expectations of the product that we provide?



PRICING

What is a reasonable / fair price paid by your company for the Andrisoft software?
$

What is the most you would pay for a Andrisoft software?
$

Please enter any comments or suggestions here:
GENERAL INFO

How did you find out about Andrisoft software?
(Choose all that apply)
Friend or colleague
Internet – Search engine
Word of mouth
Newspaper
Emailing campaign
Direct mail flyer
Other:

How polite were our employees?
Very polite
Polite
Normal
Not Polite
Rude

How helpful were our employees?
Very helpful
Helpful
Normal
Less helpful
Not helpful