Did you experienced any problem with Andrisoft software? YES NO If YES, what kind of problem did you experienced? (Choose all that apply) Installation Functionality Support Other: How satisfied have you been with Andrisoft software? Not Satisfied Satisfied Better than expected What features would you like to see added in future versions of the Andrisoft products? Which Linux environment did you use for Andrisoft software? RedHat Enterprise Linux, CentOS, Fedora Core Novell SUSE Enterprise Linux, openSUSE Debian, Ubuntu Server Gentoo Other: How problematic was installing Andrisoft software for you? Very easy Easy Normal Difficult Very difficult Did you use any competitor's traffic monitoring or network protection product before? YES NO If YES, which one: In what price range was the initial cost of this product? Free Under $2,000 $2,000 - $4,999 $5,000 - $9,999 $10,000 - $14,999 $15,000 - $19,999 $20,000 - $29,999 $30,000 + In what price range was the yearly renewal? Without renewal Under $ 1,000 $1,000 - $2,999 $3,000 - $5,999 $6,000 - $9,999 $10,000 - $14,999 $15,000 - $19,999 $20,000 + How is our products pricing compare to other similar products that you know of? Most expensive More expensive than many About the same Less expensive than many Least expensive Not sure What is your reason for switching to another product? (Choose all that apply) Price Functionality / Features Operation system change (Windows x Linux) Just change Did you find out Administration Guide helpful? YES NO If NO, why: Would you recommend our product to someone else? Definitely Probably Probably not Definitely not Not sure What would you recommend we do to improve our products? What would make you more likely to continue using Andrisoft product? What were your expectations of the product that we provide?