Refund and Return Policy

How purchases of Wanguard and Wansight licenses are handled. Last updated: 16 August 2026.

Thank you for choosing our software. This policy applies to all purchases made on our website or through our authorized distributors.

1. Free Trials

We offer 30-day free trials of Wanguard and Wansight so you can evaluate the software's features and capabilities before making a purchase decision. We encourage you to take full advantage of the trial to ensure the software meets your needs — it is the intended way to try before you buy.

2. Purchased Licenses

Once a purchase is made and a license key is generated, the sale is final. Due to the digital nature of the software and the irreversibility of license activation, we cannot offer refunds or exchanges: a license key, once issued, cannot be invalidated or reused. Purchases are governed by the Standard Terms and Conditions.

3. License Key Delivery and Activation

Your license key is delivered electronically by email and through the customer portal — nothing is shipped physically. It is your responsibility to activate the software using the provided license key. If you encounter any issues during installation or activation, contact our support team and we will help.

4. Technical Support

Our support team assists with any technical issues you may encounter during the installation and use of Wanguard and Wansight, as described in the Support Terms. We are committed to providing timely and effective support to ensure your software functions as intended.

5. Statutory Rights

Nothing in this policy limits any rights you have under mandatory law. Where applicable consumer-protection law provides rights that differ from this policy, those statutory rights prevail.

6. Changes to This Policy

Andrisoft may modify this policy at any time. Changes are posted on this page with an updated date — please review it periodically. This version replaces the version dated 10 May 2024.

7. Contact

If you have any questions about this policy, or if you require assistance, please contact us or write to This email address is being protected from spambots. You need JavaScript enabled to view it..

By purchasing a license for Wanguard or Wansight, you acknowledge that you have read, understood, and agreed to be bound by this policy.