Standard Support

Included free with every license. Email and web portal, Monday to Friday.

Standard Support is provided free of charge to all customers.

• You are entitled to remote technical support during designated coverage hours: Monday to Friday, 06:00 to 23:00 UTC, excluding public holidays
• Software maintenance is included, covering updates and major version releases made available by Andrisoft to its licensees
• Support tickets may be submitted via email or through the web portal
• You may request a replacement of your license key at any time, free of charge